Appointments
We operate on an appointment only basis. Appointments can be made by phone or online with at least a 24 hour notice. If you are a first time client, you will be required to pay for your services at the time the appointment is set. Same day appointments can be made by phone with at least a 2 hour notice and by special approval. If you are unable to reach us by phone, please leave a message or text and we will respond to it as soon as possible.
Canceling Your Appointment
If you need to cancel your appointment, please give us at least 24 hours advance notice. There is a $35 cancelation fee with less than 24 hour notice. A no call, no show event will result in full charge for the missed appointment.
Illness
If you are running a fever, please be courteous to others and cancel your appointment, we will be happy to reschedule. If you are feeling under the weather, yet not running a fever or nauseous, please consider keeping your appointment. Massage can help the body and relieve symptoms.
Conduct
Sexual harassment or other inappropriate behavior will not be tolerated, and will result in immediate termination of your session. Full payment will still be expected.
Cell Phones
You will be asked to turn your phone off or on silent.
Your Responsibilities
We want you to be as comfortable as you can possibly be. It is the right and responsibility of the client to let the therapist know if there is anything he or she can do to make the session more comfortable, including but not limited to adjusting the pressure, volume of music, temperature in the room, and/or lighting. If something makes you uncomfortable it is your responsibility to let your therapist know.
If you have had a change in your health and/or have come under the care of a Physician (i.e. pregnant, broken bone, sprain, long term illness, high blood pressure, diabetes, etc.) it is imperative that you notify your therapist before your session.